Half the time my coffee is all wrong. One time i went inside for a sundae and watched the guy lick his fingers after squeezing the whip cream. Gross. The only thing i like is the drive thru
(2)
J H.
Im sitting here right now and 2:30 is when they move all the donuts and saw them move it with bare hands. No gloves or anything. I work in a food place as well and we always have to wear gloves even after washing hands. Pretty disgusted. ***Edit: I just saw a fly land on the donuts....... There's a bunch of bugs in here and it's disgusting.
(1)
Jacqueline H.
Not the best customer service. I ordered an iced caramel latte...It had the worst taste..., no caramel , no whip cream, not enough milk, 3/4 of the glass was ice. When I went to politely asked for whip cream and caramel the lady topped off my glass with whip cream in a way it was dripping all over my lid and cup.. I had to use several napkins to clean up her mess. Still with bad taste overall. And she was laughing about it, sarcastically asked if I wanted some more. I will never go back there, tables were so dirty.
(1)
Liz D.
This location has really gone down hill in the last year. Coffee used to be great and now it's always burnt or stale and they never put the correct flavor in the iced coffee. I used to swear by this dunkin donuts and now I avoid it at all costs. It makes me so sad because this was my favorite dunkin donuts, my go to dunkin. Very disappointed.
(1)
Dan A.
This Dunkin Donuts has a Baskin Robbins Ice Cream inside with it too. It's a decent place to get coffee though it's not all that fancy inside and the workers there sometimes are a bit unwelcoming. The workers there usually get my orders correct so I like it. But they can be a little quiet / unwelcoming too. Once, I went in, ordered a coffee and paid without talking to the worker at all. Yeah. It was kind of weird. It IS a little tired looking on the inside so it's probably not a great place to go on a date... but then again, I guess Dunkin Donuts isn't exactly the best date spot to go to to begin with. Don't forget that there's a drive thru here too :)
(3)
Steve K.
Now that there is a new Dunkin Donuts on Marriotsville road, I will not be coming to this shop. I like Dunkin Donuts coffee, but why put up with arrogant and unfriendly management, when we now have choices? Marriotsville's location has fast, friendly service and an updated comfortable store. Thank goodness for options for getting my Dunkin Donuts coffee.
I am a member of the Dunkin Perks promotion and I always look for a Dunkin Donuts when traveling. This particular location is the closest to my home but I try to avoid going there because the service is typically rude and uncaring. Today I went into the store and walked to the counter. There was no one in line. There were five people behind the counter who all did their best to avoid acknowledging that I was standing there. One man walked over to the register in front of me, opened it, and pulled out the bills and began to count them. Finally a woman who seemed to be a trainee came over. I placed my order but she had no idea how to ring it in. As she struggled she asked for help. The man counting the money came over but instead of helping he started to count bills back into the register. Two others saw what was going on but no one tried to help. I finally walked out since it was clear to me that my business was not important. This is not an unusual occurance in this location. I guess because they have a 24 hour drive thru they think that they don't need to care about their customers, they will come anyway.
(1)
L M.
My husband and I went in for donuts and one of the guys working behind the counter actually picked his nose and ate it!!! My husband called him out on it and we left but while we were there no one said anything to the guy who did it. Really!?!? I guess they think it's ok to pick your nose in front of customers. Disgusting. My family will never get anything from there again.
(1)
Timothy A.
Reviewing a Dunkin' Donuts. Lol. I really have too much time on my hands. Anyways, this location has been around forever, and they do a good job. A lot of the other Dunkin' Donuts I've been to struggle with getting orders correct at the Drive-thru. This place is very accurate, even with more complex orders like "Medium Iced Decaf Caramel Almond Coffee with Extra Skim Milk and No Sugar." They've only got my order wrong 1-2 times out of hundreds of orders. Careful in the mornings before work though. The line can get pretty long for the drive-thru. Plan on sitting in line for a couple minutes at least, depending on what the people in front of you are ordering. Generally, the workers are fast when it comes to serving most of the items. It's only when people start ordering some large quantity of bagels or breakfast sandwiches that the line really gets backed up and slow. But still, this place is a part of a large chain. Coffee isn't the best in the world, but better than most places :)
(3)
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Address :9469 Baltimore National Pike,Ste 1
Ellicott City, MD, 21042
Jan J.
Half the time my coffee is all wrong. One time i went inside for a sundae and watched the guy lick his fingers after squeezing the whip cream. Gross. The only thing i like is the drive thru
(2)J H.
Im sitting here right now and 2:30 is when they move all the donuts and saw them move it with bare hands. No gloves or anything. I work in a food place as well and we always have to wear gloves even after washing hands. Pretty disgusted. ***Edit: I just saw a fly land on the donuts....... There's a bunch of bugs in here and it's disgusting.
(1)Jacqueline H.
Not the best customer service. I ordered an iced caramel latte...It had the worst taste..., no caramel , no whip cream, not enough milk, 3/4 of the glass was ice. When I went to politely asked for whip cream and caramel the lady topped off my glass with whip cream in a way it was dripping all over my lid and cup.. I had to use several napkins to clean up her mess. Still with bad taste overall. And she was laughing about it, sarcastically asked if I wanted some more. I will never go back there, tables were so dirty.
(1)Liz D.
This location has really gone down hill in the last year. Coffee used to be great and now it's always burnt or stale and they never put the correct flavor in the iced coffee. I used to swear by this dunkin donuts and now I avoid it at all costs. It makes me so sad because this was my favorite dunkin donuts, my go to dunkin. Very disappointed.
(1)Dan A.
This Dunkin Donuts has a Baskin Robbins Ice Cream inside with it too. It's a decent place to get coffee though it's not all that fancy inside and the workers there sometimes are a bit unwelcoming. The workers there usually get my orders correct so I like it. But they can be a little quiet / unwelcoming too. Once, I went in, ordered a coffee and paid without talking to the worker at all. Yeah. It was kind of weird. It IS a little tired looking on the inside so it's probably not a great place to go on a date... but then again, I guess Dunkin Donuts isn't exactly the best date spot to go to to begin with. Don't forget that there's a drive thru here too :)
(3)Steve K.
Now that there is a new Dunkin Donuts on Marriotsville road, I will not be coming to this shop. I like Dunkin Donuts coffee, but why put up with arrogant and unfriendly management, when we now have choices? Marriotsville's location has fast, friendly service and an updated comfortable store. Thank goodness for options for getting my Dunkin Donuts coffee.
(2)Shira A.
My fiancé and I love milkshakes and a milkshake is supposed to be thick right, not like ice milk? So every time we come here I emphasize that we'd like them thick and not runny, mind you the milkshakes aren't cheap. Tonight I came and specifically asked for 2 thick milkshakes, they charged me $2 extra a piece for extra ice cream, seriously?! You sell milkshakes, not cold ice milk, they are supposed to be shakes. Also, they aren't very polite over the drive through or in person really. Disappointed.
(1)Jay R.
I am a member of the Dunkin Perks promotion and I always look for a Dunkin Donuts when traveling. This particular location is the closest to my home but I try to avoid going there because the service is typically rude and uncaring. Today I went into the store and walked to the counter. There was no one in line. There were five people behind the counter who all did their best to avoid acknowledging that I was standing there. One man walked over to the register in front of me, opened it, and pulled out the bills and began to count them. Finally a woman who seemed to be a trainee came over. I placed my order but she had no idea how to ring it in. As she struggled she asked for help. The man counting the money came over but instead of helping he started to count bills back into the register. Two others saw what was going on but no one tried to help. I finally walked out since it was clear to me that my business was not important. This is not an unusual occurance in this location. I guess because they have a 24 hour drive thru they think that they don't need to care about their customers, they will come anyway.
(1)L M.
My husband and I went in for donuts and one of the guys working behind the counter actually picked his nose and ate it!!! My husband called him out on it and we left but while we were there no one said anything to the guy who did it. Really!?!? I guess they think it's ok to pick your nose in front of customers. Disgusting. My family will never get anything from there again.
(1)Timothy A.
Reviewing a Dunkin' Donuts. Lol. I really have too much time on my hands. Anyways, this location has been around forever, and they do a good job. A lot of the other Dunkin' Donuts I've been to struggle with getting orders correct at the Drive-thru. This place is very accurate, even with more complex orders like "Medium Iced Decaf Caramel Almond Coffee with Extra Skim Milk and No Sugar." They've only got my order wrong 1-2 times out of hundreds of orders. Careful in the mornings before work though. The line can get pretty long for the drive-thru. Plan on sitting in line for a couple minutes at least, depending on what the people in front of you are ordering. Generally, the workers are fast when it comes to serving most of the items. It's only when people start ordering some large quantity of bagels or breakfast sandwiches that the line really gets backed up and slow. But still, this place is a part of a large chain. Coffee isn't the best in the world, but better than most places :)
(3)